Responsible Gaming

Megariches.com (Mega Riches) sees online casino games as a positive form of entertainment for adults. Most players share this opinion, but there is a small percentage that lets gambling become a too big part of their lives. If you feel that your gambling is becoming a problem, Mega Riches can help you to gamble responsibly. We offer various tools which will allow you to control how much money you can deposit, lose or wager according to your request and budget. You also have the option to take a break or self-exclude from our site, should you deem it necessary. Contact us and we will assist you in using our responsible gaming tools.

1. Support Groups
2. Underage Gaming
3. Player Self-Exclusion
4. Maintain Control
5. GAMSTOP
6. Block access to online gambling

Support Groups

If you feel that you need to talk to a professional about your gambling habits or you feel that you need counselling, we would like to make you aware of several organisations which would be able to assist you. Below we have listed a few of the organisations which are ready to assist you as soon as you contact them.

GamCare

Web: www.gamcare.org.uk
E-mail: [email protected]
National Helpline: (+44) 0808 8020 133
Address: 2 & 3 Baden Place, Crosby Row, London, SE1 1YW

GambleAware

Web: www.begambleaware.org
National Helpline: (+44) 0808 8020 133

Gordon Moody

Web: www.gamblingtherapy.org
E-mail: [email protected]
Live support: [Here]
Address: The Gambling Therapy pilot, Gordon House Association, 114 Wellington Road, Dudley, West Midlands, DY1 1UB, UK

Underage Gaming

Playing at Megariches.com is exclusively offered to persons over the age of 18.

Any personal details we request from you are used to verify your identity - this is both for your own protection and ours. If you have any questions regarding this, please do not hesitate to contact us at any time.

Protection of Minors

Underage gambling is illegal if you are younger than 18 years of age. The company does not entertain players that are not of legal age and does not pay out winnings to such players.

With the Internet so readily accessible in homes around the world, responsible online gaming relies heavily on responsible parenting.

In order to ensure child safety on the Internet, Mega Riches encourages its players to make use of filtering software to prevent minors from accessing certain online material.

Two companies which provide this service are the following:
Gamecare
Netnanny

Tips for Parents:

• Do not leave your computer, tablet nor phone unattended when your casino software is running.
• Password-protect your casino program.
• Do not allow persons under the age of 18 to participate in any gambling activity.
• Keep your casino account number and payment card(s) out of reach of children.
• Do not save passwords onto your computer.
• Limit the amount of time your children spend online.
• Make use of software to prevent your children from accessing inappropriate material.

Player Self-Exclusion

Mega Riches recognises that whilst most players gamble for entertainment, gambling can be harmful to a small number of people. We are committed to creating a responsible gaming environment, which is aimed to reduce the amount of players which do suffer from gambling harm.

If you are concerned about your gambling habits, please do consider activating a self-exclusion.

Mega Riches is committed to giving our players an enjoyable and safe gaming experience. If you choose to activate a self-exclusion, your gaming account with Mega Riches will be self-excluded immediately for the set period. This means that you will not be able to login, deposit or play with Mega Riches whilst self-excluded. Please note that you will not be eligible to re-open your account until the chosen self-exclusion period has expired.

We will also take all reasonable steps to ensure that you do not receive any promotional material during this time. Nevertheless, if you use Social Media channels, we strongly recommend you take steps to ensure you do not receive our news or updates.

You have the option to self-exclude from our website from 6 months up to five years.

We also recommend that you self-exclude with any other operator you may be registered with.

To request a self-exclusion, please contact our support team through email or chat. Or you can enter a self-exclusion from your account "My Profile" -> "Responsible Gaming" whilst logged in to your Megariches.com account.

UK Player Self-Exclusion

Any self-exclusion may, upon request, be extended for one or more periods of at least 6 months each. In order to extend an existing self-exclusion, please contact our customer support team through email or chat.

Upon re-opening request (Live chat, e-mail) when the chosen period of time has expired, one of our Customer Support representatives will contact you over the phone in order to provide you with self-exclusion implications and education regarding gambling addiction. We will then implement a one-day cooling-off period so you can reconsider the decision to access gambling again.

Maintain Control

We recognise that whilst the majority of players gamble for entertainment, there is a small number who may lose control of their gambling. Mega Riches fully support responsible gaming and to ensure that you continue to enjoy a safe and manageable play, please bear the following in mind:

• Gambling should be seen as entertainment and not as a means to make money.
• Keep track of the time and money you spend while gambling.
• Use limits to help stay in control.

The following list is a variety of measures and tools to help you stay in control of the time and money you spend at Mega Riches:

• Wager limit to control how much you bet.
• Deposit limit to limit how much you can deposit to your Mega Riches account.
• Loss limit helps you to not overspend from your budget.
• Max bet limit to protect yourself from accidently place higher spin or bet than intended.
• Time-out limit to control that you don’t spend more time than intended per game session.
• Reality check to receive information about your net winnings in your current session.
• Lock account is a tool to use if you need a short break from your gambling.

Before you start playing, we recommend that you take a look at and make use of our limits. For more information about these tools and how to set them please login to your account and go to "My Profile" -> "Responsible Gaming".

Should you need a break from gambling, a self-exclusion can be set from within the ‘My Account’ section whilst logged in or by contacting our customer support department through email or chat

If you need to talk to someone about any concerns you may have with your gambling, please contact one of the organisations, which you can find under Support Groups.

UK Player

After your registration and before you start playing, Mega Riches will ask you to specify your occupation and the amount you can afford to spend on gambling per month. Please consider that the above amount will be set as your monthly limit of loss and will be used for KYC and responsible gambling purposes. When the limit has been reached you will get a message which informs you that your loss limit has been reached and you will not be able to place any further bets.

You will be able to review these settings should your occupation and amount change. You can change or remove your loss limit. The change will automatically take place after a cooling off-period of 7 days. If you want to decrease your limit, the change will take place with immediate effect.

GAMSTOP

GAMSTOP lets you set controls in order to help restrict your online gambling activities.

Sign up for the service and you can choose to be barred from using gambling websites and apps run by companies licensed in Great Britain, for a period of time of your choice. Sign up here.

After you sign up, you'll receive an email summarising all the details of your exclusion from gambling activities. It can take up to 24 hours for your self-exclusion to become effective.

After this period, you will be excluded from gambling with any online gambling companies licensed in Great Britain.

Depending on the option you choose, you will self-exclude yourself for a period of 6 months, 1 year or 5 years. Once the minimum duration period has elapsed you can come back to GAMSTOP to ask for the self-exclusion to be lifted, after which you will go through the relevant process.

You can find more detailed information about GAMSTOP here, on their website.

Block access to online gambling websites

If you want to block access to online gambling sites from your computer, we recommend you to use a software from GamBlock. Please read more here.

You can also block access to gambling sites by using Betblocker.org.